return and refund policy

Mamlkah Home return policy

You have 15 days from the date of receipt of any product you request to return, the product must be unopened and in the original manufacturer's packaging.

You must contact Kingdom Home through the website or WhatsApp number, and inform them of your desire to return the product and agree on the return method.

The condition of the reference product must be taken into account. The product cannot be returned in the following cases:

The product has been used or not in its original condition.

The product was returned without its original packaging.

The product is damaged after use/opening

Missing product/manufacturer tags

The product has been discolored or spoiled.

    Please note that returns with one or more of the above conditions will be sent back to you, so please be careful and check the above.

          4 . What products can not be returned?

        Products that have been used, tampered with, opened, or lost marks from the date of production of the product or manufacturer

If the item is defective, does not work properly, or even does not match the description of the site, you have the right to return it within 15 days from the date of receipt, and the price of the item will be refunded to you in addition to the shipping cost that you paid when purchasing.

Refund of money:

The seller is obligated to return the full amount for products that do not violate the terms of return and do not contain any damage

This is within 7 working days, as Kingdom Home reviews and evaluates the condition of the item, and the seller bears the return shipping cost

We do our best to ensure that there are no delays in the refund process.