return and refund policy
Mamlkah Home return policy
You have 15 days from the date of receipt of any product you request to return, the product must be unopened and in the original manufacturer's packaging.
You must contact Kingdom Home through the website or WhatsApp number, and inform them of your desire to return the product and agree on the return method.
The condition of the reference product must be taken into account. The product cannot be returned in the following cases:
The product has been used or not in its original condition.
The product was returned without its original packaging.
The product is damaged after use/opening
Missing product/manufacturer tags
The product has been discolored or spoiled.
Please note that returns with one or more of the above conditions will be sent back to you, so please be careful and check the above.
4 . What products can not be returned?
Products that have been used, tampered with, opened, or lost marks from the date of production of the product or manufacturer
If the item is defective, does not work properly, or even does not match the description of the site, you have the right to return it within 15 days from the date of receipt, and the price of the item will be refunded to you in addition to the shipping cost that you paid when purchasing.
Refund of money:
The seller is obligated to return the full amount for products that do not violate the terms of return and do not contain any damage
This is within 7 working days, as Kingdom Home reviews and evaluates the condition of the item, and the seller bears the return shipping cost
We do our best to ensure that there are no delays in the refund process.